Studio Policies

Cancellation Policy

Advance notice of at least 24 hours is required if a session needs to be cancelled.  Late cancels (less than 24 hours) will be charged the full session fee or, schedule permitting, can be rescheduled during the same week.  Exceptions are made in the case of sickness or emergency (please see below).

To cancel a session or class, please call or text Jo at (707) 616-3052 or email jo@pilateswithjo.com.

Sick Policy

I always appreciate it when sick clients stay at home, take care of themselves, and don’t spread germs.  As such, if you ever need to cancel a class or session because of illness, there is no late cancellation charge.  If you are not sick and need to cancel a class or session, please give at least 24 hours notice to avoid a late cancel fee of the price of the class or session.  If I am sick or a member of my family is sick, I will cancel with as much notice as I can give.  But let’s just all stay healthy in the first place!

To cancel a session or class, please call or text Jo at (707) 616-3052 or email jo@pilateswithjo.com.

Emergency Policy

If you or a member of your family is experiencing an emergency situation, there is no late cancellation charge for a missed class or session.  Please just communicate to me that there was an emergency as soon as you are able!

To cancel a session or class, please call or text Jo at (707) 616-3052 or email jo@pilateswithjo.com.

Reservation Policy

Reservations are required for all home studio classes and sessions.  Studio address will be sent upon making appointment.  Studio is 1 mile from downtown Sebastopol and is in a residential neighborhood with ample parking.

If you would like more information or would like to book a session or class, please call (707) 616-3052 or email jo@pilateswithjo.com.

My Family

Members of my family may be home while we’re having our session or class.  My husband, Andy, works from his home office in one of the upstairs rooms.  Our son, Wiley, may be home from school if it is a vacation day or if you have an afternoon/evening session.  Both Andy and Wiley do not interrupt a session unless it is absolutely necessary.  Our cat, Autumn, is indoor/outdoor, and can be placed in a different part of the house or outside if she’s being underfoot!  Thank you for being a part of my studio family!